Privacy Policy

Last updated: 31 October 2026

NenTech Digital (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us when using our website or services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

Who We Are

Our website address is: https://nentechdigital.co.ke.

NenTech Digital provides website design and development, digital marketing, and software solutions to businesses and individuals.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact or inquiry form.

  • Request a quotation or information about our services.

  • Contact us through email, telephone, or WhatsApp.

  • Submit project details or business requirements.

  • Engage us to provide our services.

This information may include your name, email address, phone number, company name, project details, and other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited.

Comments

When visitors leave comments on our website, we collect the information displayed in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

After approval, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to our website, we recommend removing embedded location information (EXIF GPS data) before uploading them. Visitors may be able to download images and extract location information contained within them.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and support website functionality.

Cookies may be used to:

  • Remember information you enter into forms.

  • Support website security and administration.

  • Understand how visitors use our website.

  • Improve website performance and functionality.

Some cookies may be set by third-party services integrated into our website, such as analytics, embedded content, or other website tools.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Embedded Content From Other Websites

Our website may include embedded content such as videos, images, maps, or articles from other websites.

Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect information about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

We encourage you to review the privacy policies of any external websites you visit.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests for quotations.

  • Communicate with clients and prospective customers.

  • Understand your business and project requirements.

  • Provide and manage our digital services.

  • Improve our website, services, and customer experience.

  • Maintain website security and prevent spam or misuse.

  • Meet applicable legal and regulatory obligations.

We will not use your personal information for unrelated purposes without an appropriate legal basis.

Who We Share Your Data With

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers where necessary to operate our website, communicate with clients, deliver our services, process payments, or maintain website security.

These providers may include website hosting companies, email providers, payment processors, analytics services, and other technical service providers.

We may also disclose information where required by law or to protect our legal rights.

How Long We Retain Your Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including responding to inquiries, providing services, maintaining business records, and meeting legal obligations.

Comments and their associated metadata may be retained indefinitely to help us recognise and approve follow-up comments.

Information associated with client projects may be retained for the duration of the business relationship and for a reasonable period afterwards where necessary for administrative, contractual, or legal purposes.

What Rights You Have Over Your Data

Depending on applicable data protection laws, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where applicable.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on your consent.

These rights may be subject to certain legal exceptions and obligations.

To exercise your rights, please contact us using the details below.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Information may also be processed by third-party service providers that support our website and business operations. Some providers may process information outside Kenya, subject to applicable data protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable legal requirements.

Any updates will be published on this page, together with the revised date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us:

NenTech Digital

Website: https://nentechdigital.co.ke

Email: hello@nentechdigital.co.ke

Phone:+254 793 891 035

Location: Nairobi, Kenya / Online – Serving Clients Nationwide